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Frequently Asked Questions
Frequently Asked Questions
Maria Merkulova avatar
Written by Maria Merkulova
Updated over a week ago

About Sympli

What is Sympli?

Sympli is a suite of handoff and version control tools for designers and developers.

Sympli Handoff is a design handoff tool that allows you to share your designs with developers and stakeholders for reviewing, accessing assets, colors, fonts tracking changes, commenting, and comparing versions, and viewing prototypes.

Sympli Versions is a git-based version control tool for Sketch. You can work on the same design by creating branches (copies) and merge your changes back to the main design when you're finished. Sympli Versions knows who changed what and when and can roll back changes when needed.

Although both tools work well together, we decided to separate subscriptions to be flexible with your needs.

Can I make apps ready to use in Sympli Suite?

Sorry no. Sympli does not offer a wireframing tool - we don’t generate code for you other than automated code snippets for colors and vector shapes in our Xcode and Android Studio plugins. Sympli also generates the styles for web projects in CSS, Sass, Less, Stylus, and SCSS but we don't convert your designs to HTML or generate any markup based on them.

Sympli is great at helping teams of people go from design to pixel-perfect quickly and accurately, but it does not create ready-to-use pages or applications.

Sympli Handoff

Is Sympli Handoff for me?

Sympli Handoff allows cross-functional teams (UI designers, front-end devs & product managers) to centralize their design review workflow by:

  • GIVING YOU PEACE OF MIND: Sympli Handoff provides a single source of truth and separates the work in progress from production.

  • PRODUCING VISUAL SPECS: Design mockups are automatically turned into pixel-perfect visual specs so the development team can easily get detailed information on every single design element.

  • GENERATING ASSETS: Assets are automatically generated and properly scaled for Android, iOS, and web projects, in both vector and bitmap formats.

  • VERSIONING: Keep track of design mockups versions and automatically notify the team of important updates. Developers can visually compare changes, and even switch to previous versions of the mockups if needed.

  • EASY SHARING: All you need to do to share the project with your team is to send them a link. The link is available in plugins after every export, or you can find it at any moment in the web app.

  • COMMENTING: You and your stakeholders can leave comments on the designs, so you can communicate everything right in Sympli Handoff.

What design tools does Sympli Handoff work with?

If you are a designer Sympli Handoff has plugins for Figma, Adobe XD, Sketch, and Adobe Photoshop.

What dev tools does Sympli Handoff work with?

If you are a developer Sympli Handoff has plugins for Xcode and Android Studio. You can also use our WebApp to download assets and use them in any development tool that you have.

What can I connect to Sympli Handoff?

Sympli Handoff has integrations with Jira and Azure Boards, so you can see your Sympli Handoff design previews and info in your tickets and work issues.

We also have integrations with Slack and Microsoft Teams that let you track comments and changes made to your Sympli Handoff projects.

You can also connect your other tools to Sympli Handoff through webhooks if they allow it.

Is Sympli Handoff available for Windows/Linux?

Sympli Handoff for Sketch and Xcode are macOS only. Adobe XD, Photoshop, Figma, and Android Studio are available for both Windows and macOS. The Sympli Handoff WebApp is available on any platform.

Does Sympli Handoff work with Illustrator/Indesign/other design software?

We’re focusing on the designer to developer handoff process that happens when creating an app or website, so we’re not currently supporting editorial software. If you use the design software that we don't support - please feel free to add your vote to our feature request page where we’ll keep you updated on any news we have about this.

What is a seat? Who needs a paid seat?

A seat is a paid spot for a collaborator. Everyone who uploads designs, downloads assets, consumes designs, sees design specs or mockups takes a seat. The Project Owner also takes a seat.

In all of our Sympli Handoff paid plans you get 5 seats included in the subscription. Each new collaborator starting from the 6th person is charged per seat according to the pricing of the plan you chose.

You can take a look at our pricing tiers here.

Why devs or other user roles need a paid seat? They’re only viewing!

Every person who needs to see or interact with a project takes up a paid seat. This is because everyone in the team greatly benefits from centralizing the design review process, from stakeholders & reviewers to developers. With our comments & annotations tool, you can communicate with and tag teammates, and link designs to Project Management tools like Jira or Azure Boards. The same goes for developers – they can access detailed specs, download assets, and even integrate with their IDE and save even more time in the implementation.

🔥 If you have a lot of reviewers, we offer free Viewer and Commenter seats on our Enterprise plans, along with SSO, webhooks, VPN access, and more.

What makes Sympli Handoff different from other tools like Zeplin?

We like to think of Sympli Handoff as a complete collaboration tool to make life simpler for designers, developers, and the whole team. Our vision is that there is a lot of routine during both design handoff and design implementation that needs to be addressed.

Compared to other tools like Zeplin, Sympli Handoff has better handoff features: we do a lot of validation other tools don't, as well as asset naming autocorrection to match requirements of a platform, and designers even have an option to attach a font to projects via the brand book feature.

One of the major differences with others is that Sympli Handoff goes beyond just design handoff, and deeply integrates with mobile IDEs.

Historically we started with mobile, and Sympli Handoff's integrations with Android Studio and Xcode already provide toolsets for developers that help them eliminate routine tasks during design implementation and also so that developers don't have to switch tools to get what they need.

We are constantly improving the tool, and we have support for LESS/SASS generation for the web projects, which will later extend to multiple options like autoprefixes, variables, and much more.

  1. We have kick-ass version control for visual specs that explain changes for developers visually in a git-diff-alike format.

  2. Integrated right into the development environments like Android Studio and Xcode means that there is no need to switch context, and developers can save some time on design implementation with auto-completion extension and simulator overlays features.

  3. We have Jira and Azure Boards integrations so the designs can be added to your tickets to provide you a better experience when tracking your issues.

  4. You can connect Sympli Handoff to Slack or Microsoft Teams so everyone on your team can be on the same page by delivering update notifications directly into your chat tool.

As part of the Sympli suite, we also offer Versions, a kick-ass git-like version control tool for Sketch, with easy branching and merging, visual diffs, conflict solver, and integration with Github, Gitlab, Bitbucket & Azure DevOps. You can learn more about Versions here

Do I need to subscribe to Sympli Versions to have version history in my Sympli Handoff projects?

No. All Handoff plans include a simple version history of all artboards, along with visual diffs and comparison (

However, if you’re looking into having full git-like version control on Sketch, yes, you’ll need a Versions subscription :)

Didn't find an answer to your question? Check out Sympli Handoff Help Center or contact us through the Chat window in the bottom right corner of our website.

Sympli Versions

Is Sympli Versions for me?

Sympli Versions is a git-based version control tool for Sketch, created to help design teams working on the same design files. If you need the ability to work on different design features at the same time or split your work among different designers and then be able to merge it all together to the main design - Sympli Versions is for you.

With Sympli Versions you can see comprehensive file history and compare designs with visual diffs, then merge your working branch into the main branch — your single, safe, and untouched source of truth — when you're ready. Curious what branches are for? Here is a detailed guide for you.

Does it work with my git?

You can choose Sympli's cloud, or store your design projects alongside your code in GitHub, GitLab, Bitbucket, or Azure DevOps.

Does Sympli Versions integrate with Jira?

Yes! Sympli Versions for Jira Cloud provides design teams with a way to attach the changes of the projects directly to the Jira tickets that they are related to. One-click action brings design changes history to Jira to track and share with teammates and stakeholders. The changes are then accessible in a “viewer mode” showing you exactly what has changed in the design.

Learn how to install it and how to link commits to Jira tickets in our respective help articles.

Is Sympli Versions available for Figma?

Right now Sympli Versions only works with Sketch. However, we’re working on a similar tool for Figma. It’s not as fully-fledged as Versions since Figma’s API is not as mature, but we hope eventually to get it where Versions is. If you’re interested in getting early access to our beta, please contact us.

Does Sympli Versions work with a different design tool? (XD, Photoshop, Illustrator, etc)

Currently, Sympli Versions works only with Sketch, however, we’re working closely with the Adobe XD team to make this a reality. There’s no ETA on that yet, but please feel free to add your vote to our feature request where we’ll keep you updated on any news we have about this.

Is Sympli Versions available for Windows/Linux?

Since it’s a Sketch tool, Versions is MacOS only; Windows or Linux users can access the web app using most browsers, where they can manage their account and access the list of branches, files, and commits for each project they’re part of.

What is a seat? Who needs a paid seat?

A seat is a paid spot for a collaborator. Everyone who uploads, shares design, creates, and merges branches takes a seat. The Project Owner also takes a seat.

We don’t have a seat minimum for Sympli Versions plans.

You can take a look at our pricing tiers here.

Can I save my projects in a Google Drive/Dropbox folder? Or change the location of a Versions project?

Sorry no, the location is locked in ~/Versions. However, you can move the whole Versions folder after the project has been created. But this is not recommended. If the user moves a project folder, this project would be unlinked. It means that our app stops tracking changes for this project.

The best way is to have Versions projects in directories that are not tracked by any of the cloud tools, e.g ~/Versions.

MacOS has some restrictions in which a specific directory can be monitored properly only by a single application at a time, so Google Drive/Dropbox and Versions will have to compete for exclusive access to the folder.

We're working on an integration in which the user will be able to decide where to push the master branch, and Google Drive is definitely on the list, among other cloud services.

What makes Sympli Versions different from other tools like Abstract?

There are a few key differences between Sympli Versions and Abstract, one of the main ones would be the performance.

Unlike Abstract, Sympli Version is a native Mac app deeply integrated into MacOS, so files are processed and uploaded a lot faster.

Sympli Versions is integrated with Finder so the projects are available as regular folders with mockups, so there is no need to open the file through the app in order for version control features to work.

Versions can resolve conflicts and detect diffs at the layer level, while Abstract can do it only on the artboard level -this one really helps with resolving conflicts, so instead of choosing one or another version of the whole artboard, designers can combine changes from both versions --> less manual job.

Sympli Versions is also integrated with Jira, so it's possible to connect the requirements artifacts with actual changes to the mockup, this helps teams to be on the same page.

In the Sympli Suite, there is a sister product too called Handoff that brings cross-functional design collaboration to a whole new level. It helps designers to collaborate with developers and stakeholders, receive design feedback, and implement apps' frontend just right. You can read more about it at

Also, our tools are available in both cloud and self-hosted options to comply with virtually any security requirements. You can use any git as well as integrate Sympli Versions with GitHub, GitLab, Bitbucket, or Azure DevOps.

Didn't find an answer to your question? Check out Sympli Versions Help Center or contact us through the Chat window in the bottom right corner of our website.

Enterprise and Private Hosting

Does the Enterprise plan include both Handoff and Versions?

Handoff and Versions have separate Enterprise plans. Usually, our customers buy both products in a bundle, but you can choose one, depending on your setup.

Can I set up SSO or VPN access to Sympli Handoff and Sympli Versions?

Yes, you can do it with the Enterprise plan.

What does the Handoff Enterprise plan have that other paid plans don't?

Handoff Enterprise can be installed on your servers, integrated with your company’s self-hosted Jira (Jira Data Center) and your access security protocols. With enterprise, you can also invite an unlimited number of people to review your Handoff projects, for example, consultants that don’t need a paid seat but need to be able to review and comment. You also get a priority support line.

What does the Versions Enterprise plan have that other paid plans don’t?

Versions Enterprise can be installed on your servers without using cloud hostings too. We provide Single sign-on (SSO) for our enterprise customers so that they can log in to Versions using the same credentials that they use inside their system. Priority support line included.

Why do I need private hosting?

Private hosting is useful if your company or agency has security requirements that do not allow the use of cloud-based tools. It is also helpful if you work with any projects that need to be protected before the launch so you decide to keep them off the cloud-based tools and restrict access to them. We know that these projects, like any other design project, need collaboration tools to save time, reduce communications ping-pong, and be able to benefit from modern design and development operations practices. With our Enterprise plan, you can enjoy all the benefits, keeping the process under your own roof.

How will access to the tools be set up?

The access can be set up with Single SIgn-on, two-factor authentication, VPN access, and customizable keys (show this paragraph to your security person if you’re not sure you need or require this).

If you have any questions regarding Enterprise plans - please contact us through the chat.

Security and Legal questions

Is Sympli compliant with GDPR?

Yes, we closely follow the EU General Data Protection Regulation (GDPR) and are listed under the Privacy Shield framework.

Is Sympli PCI compliant?

Yes. Sympli uses Stripe for storing payment details and payment processing. Read more about Stripe’s security and PCI Compliance here.

Where can I find the Terms & Conditions?

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